Frequently Asked Questions
1 .Is it safe?

Safari is surprisingly safe. We partner with safari companies that know how to give you the ultimate experience, but they will also be very forthcoming with important rules – such as always stay inside your tent at night. If you follow the rules then you will be fine. It is important that all children under the age of 14 are accompanied by an adult at all times.

2 .Won’t my kids get bored?

Most likely you will find yourself incredibly surprised at how your kids respond on safari. It is easy for them to feel the authenticity of the experience, and the ‘realness’ creates tension and a constant source of attention. With good guidance, kids will be spotting animals, analysing animal behaviour and loving it all.

3 .How old should my kids be?

From our experience, we recommend 7 years of age, as most children of that age have the capacity to enjoy a long game drive (4 hours or so) and they also have the patience to sit quietly and watch.

4 .Do you only do safari for families?

No. We also cater for couples and small groups.

5 .Will I like the food? Are there kids meals?

The food is generally excellent. It is often good, wholesome homestyle cooking, with lots of fresh salads (the lettuce is washed with filtered water so is fine to eat). The higher specification camps and lodges have beautifully plated meals. The chefs and cooks are excellent and very familiar with children coming through the camps. It is important to send through any preferences ahead of time so that we can forward that information on to the relevant camp.

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6 .Can they cater for a dairy free or gluten free diet?

Yes. Again it is good to let us know in advance.

7 .Is there a bathroom inside my tent?

Except for a few ‘Adventure’ level safari programs, you will always have an ensuite bathroom or a toilet attached at the back of your tent.

8 .Can I drink the water?

In 99% of cases there will be bottled water available. These days, camps will often supply you with a bottle and have a larger supply of good drinking water for you to fill your bottle, thus reducing the amount of plastic being used in the camp.

9 .Will we have phone or wifi connection?

Some camps do have wifi, and often in East Africa you will find cell phone reception. For your own good and for the good of your safari experience, it is best to put your digital devices away for as much of the safari as possible. If you do want to totally get away from it we can tailor a ‘signal-free/ultimate connection’ safari for you.

10 .What do we need to wear?

Generally light weight easy drying clothing available from an outdoor retailer. Neutral colours are important, particularly if you are doing activities outside of a vehicle eg. walking and canoeing.

11 .How far in advance do I need to book?

The safari camps we use are small and intimate and fill quickly, particularly in the peak travel months. Therefore it is good to book as far in advance as is feasible for you. For families and groups with more than four people it helps if you can book more than 12 months in advance. For four people or less, there is often more flexibility, but still the more time you give us the better trip we can create.

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12 .Do you organize international flights?

No. We can organize as much or as little as you would like once you arrive in Africa, including regional and intercamp air transfers, but we feel that International air travel is a science in itself and we don’t want to dilute our ability to organize and plan the nuts and bolts of your safari to the best of our ability.

13 .What visas do you need, and can you organize them for me?

Most visas can be purchased on arrival. Some are advantageous to get in advance, and we can put you in touch with companies that can do this for you.

14 .What is included in the cost? Do I need much spending money?

On the majority of our trips, everything is included except for gratuities and spending money for curios, so you seldom have to pull out your wallet and you can enjoy a drink from the bar without worrying that you have to pay for it later. We will give you a guideline amount required for tipping once you have booked your safari.

15 .What vaccinations are required?

In certain areas some vaccinations are required. We will tell you the basics that you absolutely need for travel. After that we recommend you consult with a medical practitioner.

16 .Can I travel if I’m pregnant?

Yes. Please let us know when you make your enquiry as it might impact where we are able to send you.

17 .How can we keep the kids occupied in the middle of the day?

Depending on where you are and what is happening, you might find yourself out on safari in the middle of the day having a picnic lunch under a spreading Acacia tree. When you you do find yourself in camp in the middle of the day there is often plenty to do. If your kids are active then there will often be a staff member who can play soccer with them or perhaps take them fishing. Many of the camps will have small plunge pools and a variety of games and activities available.

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18 .Do the guides speak English?

Yes. Generally their English is excellent.

19 .How does my trip support the local communities? Can I bring supplies/things for the people we meet?

The majority of the camps that we use will support local communities in some way. We try to ensure that at some point on your trip that you have the opportunity to visit a village or local community. These are authentic and uncontrived experiences where you have the opportunity to connect with real people. Generally there is much that is required in these areas, and we can advise on this before departure. However it is also important to note that it is generally best if the supplies are given to the camp which is associated with the village rather than to the first villager that you see, because then they can be distributed equitably.

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20 .What happens if we have a medical emergency in the middle of the wilderness?

The chance of something happening to you or one of your family is very small, however it is a requirement of travel that you have travel insurance. All of the camps and safari operators we use will have a strategy in place to handle medical emergencies, even if they happen at night. They will also have 24 hour medical support that they can call on regardless of how remote and wild the environment.

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